GDPR Compliance

Your rights under the General Data Protection Regulation (GDPR)

Effective since: 25 May 2018

Quick Actions

Auto-Save Feature & GDPR

Our auto-save feature, which captures form data as you type, is designed with GDPR compliance in mind:

Legal Basis

Our auto-save feature operates under 'legitimate interests' as it prevents data loss and improves user experience.

Data Minimization

Auto-saved data is temporary and automatically deleted after 30 days if not submitted.

User Control

Users can opt-out by disabling JavaScript or using privacy-focused browser settings.

Transparency

We clearly inform users about auto-save functionality before they interact with forms.

Security

Auto-saved data is encrypted and stored securely with the same protections as submitted data.

Rights Respect

Auto-saved data is included in data access requests and can be deleted upon request.

Your GDPR Rights

As a data subject, you have the following rights under GDPR

Right to Access

You have the right to request a copy of all personal data we hold about you.

Submit a Subject Access Request (SAR) to receive your data within 30 days.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data.

Contact us with details of what needs to be corrected.

Right to Erasure

Also known as 'right to be forgotten' - request deletion of your personal data.

We will delete your data unless we have legal obligations to retain it.

Right to Restrict Processing

You can limit how we process your personal data in certain circumstances.

Your data will be stored but not actively processed.

Right to Data Portability

Receive your data in a structured, commonly used, machine-readable format.

We'll provide your data in JSON or CSV format for easy transfer.

Right to Object

Object to processing of your data for direct marketing or legitimate interests.

We will stop processing unless we have compelling legitimate grounds.

Our GDPR Principles

1. Lawfulness, Fairness & Transparency

We process data legally, fairly, and in a transparent manner. All processing has a legal basis and is clearly communicated.

2. Purpose Limitation

Data is collected for specified, explicit, and legitimate purposes and not processed in ways incompatible with those purposes.

3. Data Minimization

We only collect and process data that is adequate, relevant, and limited to what is necessary for our services.

4. Accuracy

We ensure personal data is accurate and kept up to date, with inaccurate data erased or rectified without delay.

5. Storage Limitation

Data is kept only for as long as necessary for the purposes for which it was collected.

6. Integrity & Confidentiality

We ensure appropriate security of personal data, including protection against unauthorized processing and accidental loss.

Lawful Bases for Processing

Consent

You have given clear consent for us to process your personal data for specific purposes.

Examples:

Marketing emails

Newsletter subscriptions

Cookie usage for analytics

Contract

Processing is necessary for a contract we have with you or to take steps before entering a contract.

Examples:

Processing orders

Providing services

Customer support

Legal Obligation

Processing is necessary for us to comply with the law.

Examples:

Tax records

Financial reporting

Data breach notifications

Legitimate Interests

Processing is necessary for our legitimate interests or those of a third party.

Examples:

Fraud prevention

Network security

Product improvement

Vital Interests

Processing is necessary to protect someone's life.

Examples:

Emergency situations

Medical emergencies

Public Task

Processing is necessary for performing a task in the public interest.

Examples:

Public health

Official authority tasks

Response Times

1 Month

Standard response time for most requests

2 Months

Extended time for complex requests

72 Hours

Data breach notifications

Note: We aim to respond as quickly as possible and often complete requests well before the deadline.

Contact Our Data Protection Officer

For any GDPR-related queries or to exercise your rights, contact our DPO:

Email: dpo@click2leads.co.uk

Phone: +44 20 1234 5678 (ext. 100)

Address: Data Protection Officer, Click2Leads Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Supervisory Authority:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO)

www.ico.org.uk